Warranty and Returns

Refund Policy

Effective date: 09/27/2026

About this policy

This policy applies to digital photo purchases through the PHOTOHUNTER website, operated by NAZAR BOHUN CONSULTING LLC DBA PHOTOHUNTER, a Massachusetts limited liability company.

Wrong or corrupted files and failed downloads

Please report a wrong or corrupted photo file, or a problem downloading a purchased photo, within 14 calendar days after purchase.

If a PHOTOHUNTER delivery problem delays access to your purchased photos, the 14-calendar-day reporting period begins when the photos first become available to you. You may report missing delivery while you are still waiting. Choosing to download later does not restart the reporting period.

We will first try to correct the problem or provide the photo again. If we cannot resolve the problem, we will refund the affected purchase.

Duplicate charges

If you are charged more than once for the same purchase, we will refund the duplicate charge.

Change-of-mind requests

We do not offer cancellations or refunds solely because you change your mind after purchasing a digital photo, including before you download it. This does not limit refunds for the problems described above or rights that applicable law protects.

Successful delivery does not waive remedies for wrong or corrupted files, duplicate charges or rights that applicable law protects.

Requesting a refund

Contact PHOTOHUNTER customer support at admin@photohunter.pro or +1 (978) 339-9464.

Review and refund timing

We will review your request, attempt to resolve any file or download problem, and issue any approved refund within 7 business days after receiving your request. We issue refunds promptly once approved; attempts to fix or redeliver will not extend this seven-business-day deadline. If a covered file or download problem cannot be resolved within that period, we will issue the refund within the same period.

Business days are Monday through Friday, excluding U.S. federal holidays, measured in Eastern Time.

Approved refunds are returned to the original payment method through Stripe.

After we issue a refund, the customer's bank or payment provider may take additional time to post the credit.

Your legal rights

Nothing in this policy excludes or limits any consumer right or remedy that cannot lawfully be excluded or limited. The ordinary 14-day reporting period does not override those rights.

Business contact

NAZAR BOHUN CONSULTING LLC DBA PHOTOHUNTER
410 Washington St, Unit 103
Dedham, MA 02026, United States
Support: +1 (978) 339-9464
Email: admin@photohunter.pro